Professional Support for Medication Safety

Service You Can Trust

At AIT Medihelp, we provide professional consultancy and support services to improve medication safety, compliance, and confidence within all care settings. Whether you’re a care home manager, compliance lead or training coordinator, our pharmacist-led expertise can help you strengthen governance, meet regulatory expectations, and protect the wellbeing of the people you support.

Pharmacist Medication Audits

Are you confident you are meeting the required regulatory standards for the safe management of medicines? We can help!

Independent audits by experienced pharmacists to assess your medication processes, identify gaps, and recommend improvements — helping you meet CQC standards and reduce errors.

What Benefits Does It Have?

Ensuring compliance with regulations
Evidence of staff competency with medication
Preventing and reducing errors
Demonstrating accountability
Identifying opportunities for staff development

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Our robust medication audit will consider the following areas of safe medicines management:
• Storage & disposal
• Administering & handling
• Accurate record keeping
• Controlled drugs
• “When required” medication (PRN)
• Non-prescribed medicines (Homely remedies)

During the visit we will advise and support you with your policies and procedures, including:
• Reconciliation of medicines
• Social leave
• Self-medication
• Covert administration
• Staff training and competencies
• Error/incident reporting (and corrective action)

We can also, with your permission, observe your staff administering medicines to the people they care for and provide any applicable feedback.

Following our visit we will provide you with a comprehensive written report with recommended actions where appropriate and provide ongoing advice and support to ensure medicines are managed correctly. We will also supply any of our forms or templates for you to use in the safe administration of medicines.

Fee & Booking: from £325.00 (+ VAT) depending on size of care setting, mileage charged @ £0.45 per mile.

Please contact us for a no obligation chat on 07860 484270, email: admin@aitmedihelp.co.uk or use our contact form

Policy and Protocol Development

We help services create or update medication policies, PRN protocols, covert administration guidance, and MAR chart procedures tailored to their care setting and workforce.

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We can also advise on legislation and best practices with regard to;

Accurately listing (reconciling) & reviewing medicines
Ordering, receiving, storing and disposing of medicines
Controlled Drugs
“When required” (PRN) protocols
Homely (over the counter) remedy policies
Self-administration of medicines
Covert administration
Record keeping
Transfer of care
Identifying, reporting & reviewing medicines related problems

We will consult with you to establish your particular needs, then supply you with a detailed report giving best practice recommendations and/or action points in order to ensure you are fulfilling the appropriate criteria.

Fee & Booking: £85.00 per hour (+ VAT)

Please contact us for a no obligation chat on 07860 484270, email: admin@aitmedihelp.co.uk or use our contact form

Error Management Consultations

Our Error Management Consultations are designed to help you meet the “Learning Culture” criteria outlined by the Care Quality Commission (CQC), ensuring a robust approach to managing errors and improving practices. We offer impartial reviews and professional advice following medication incidents, helping you learn from events and prevent recurrence.

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Our consultations focus on creating an open environment where errors are seen as learning opportunities, not just incidents to avoid. Through a thorough assessment of your existing practices, we help you identify areas for improvement and develop tailored strategies and action plans that enhance error reporting, reduce future risks, and promote a culture of accountability and support.

Key benefits of our consultations:

Encouraging open discussions about errors to foster learning
Providing expert guidance on error reporting and analysis
Promoting transparency and continuous improvement across teams
Aligning practices with CQC’s “Learning Culture” criteria

By engaging with our expert team, you can ensure that your organisation is meeting regulatory expectations while creating a safe, learning-oriented environment that supports the well-being of both staff and the individuals they care for.

Fee & Booking: £375 (+ VAT)

Please contact us for a no obligation chat on 07860 484270, email: admin@aitmedihelp.co.uk or use our contact form